Privacy Policy | Zoja Beauty

Privacy Policy

ZojaBeauty Manja Jensterle s.p. handles personal data responsibly, transparently and only for purposes necessary for the operation of the website, online store, salon, service, B2B cooperation and communication with customers.

Data Controller

ZojaBeauty Manja Jensterle s.p., Kersnikova cesta 1, 3320 Velenje. Contact: info@zojabeauty.si. For service, warranty, devices, installment payments and device rental: servis@zojabeauty.si.

What data we collect

  • data you provide during registration, inquiry or order: name, surname, address, email, phone, company data and tax number for B2B customers;
  • order, payment, delivery, complaint, warranty, service and communication data;
  • technical data necessary for security and site operation, such as IP address, timestamp of form submission and basic browser data;
  • consents for data processing and receiving marketing messages when you provide them.

Processing purposes

  • creation and management of user accounts;
  • order processing, invoicing, delivery and after-sales support;
  • handling services, complaints, warranties, device rentals and installment payments;
  • verification of B2B customers and management of B2B terms;
  • responding to inquiries and preparing offers;
  • sending news, offers and marketing messages only when you have given separate consent.

Legal basis

We process data based on contract execution or pre-contractual activities, legal obligations, legitimate interest for secure business operations, and on the basis of your consent when it comes to marketing messages or other voluntary consents.

Marketing messages

We send marketing messages, promotions, news and offers from Zoja Beauty only to users who have given explicit consent for this. You can withdraw your consent at any time by sending a message to info@zojabeauty.si.

Data storage

We store data as long as necessary for the purpose of processing, fulfilling the contract, legal obligations, accounting records, resolving complaints or proving consents provided.

Your rights

You have the right to request access to your data, rectification, erasure, restriction of processing, data portability or object when the legal conditions are met. Send your request to info@zojabeauty.si.

Related documents

The General Terms of Business and Warranty and General B2B Terms also apply to purchases, delivery, warranty, complaints and B2B terms.